Payment Collection Analytics

This article describes the Payment Collection analytics section. It is for owners and admins who want to monitor how quickly invoices are paid and reduce overdue amounts.

Monitor payment collection efficiency, track overdue invoices, and optimize your payment processes to improve cash flow.

What This Shows

The Payment Collection Analytics section helps you track how efficiently you collect payments, identify overdue invoices, and monitor payment trends.

📊 Collection Rate

Percentage of invoices that have been paid. Higher is better.

Formula: (Paid Invoices / Total Invoices) × 100

⚠️ Overdue Amount

Total value of invoices past their due date. Requires immediate attention.

Status: Past due date

⏱️ Avg. Days to Payment

Average number of days from invoice creation to payment receipt.

Lower is better: Faster payments

📋 Total Invoices

Total number of invoices in the selected period with paid/pending breakdown.

Includes: All invoice statuses

Business Value

How This Helps Your Business Grow

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  Cash Flow Management:

  Track payment collection efficiency. Improve cash flow by reducing payment delays and overdue amounts.

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  Overdue Management:

  Identify and address overdue invoices quickly. Prevent cash flow issues and bad debt.

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  Payment Speed:

  Understand how quickly clients pay. Optimize invoicing processes to speed up payments.

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  Collection Strategy:

  Improve collection processes based on data. Implement payment reminders, early payment discounts, or stricter terms.

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  Financial Health:

  Monitor payment trends to assess business financial health. High collection rates indicate healthy cash flow.

💡 Tips & Best Practices

• ✅ Monitor Collection Rate: Aim for 90%+ collection rate. Track trends to identify issues early
• ✅ Address Overdue Immediately: Follow up on overdue invoices within 24-48 hours
• ✅ Improve Payment Speed: Send invoices promptly, offer multiple payment methods, set clear payment terms
• ✅ Compare Periods: Compare collection rates across periods to measure improvement
• ✅ Set Payment Terms: Use average days to payment data to set realistic payment terms
• ✅ Automate Reminders: Set up automated payment reminders to reduce overdue invoices

Frequently asked questions

What does the Payment Collection analytics section show?

It shows collection rate (percentage of invoices paid), overdue amount, average days to payment, total invoices, and related metrics. All values use the Dashboard period selector.

What is a good collection rate?

Aim for 90% or higher. Track the trend over time; if it drops, follow up on overdue invoices and consider payment reminders or clearer payment terms.

Where do I set up payment reminders?

Go to Settings → Appointments and configure Payment Reminders. Enable reminders and set when they send (e.g. 48 hours before due date). They stop once the invoice is marked as paid.